Shipping policy
Shipping Policy – WonderfulDeals.fr
WonderfulDeals.fr is operated by the company EDGE INTELLECTUAL PROPERTIES IN TECHNOLOGIES,
Head Office: Flex-O Business Centre, 230 route des Dolines, 06560 Valbonne, France
SIRET: 849 699 822 000 29
Email: contact@edgeiptechno.com
Phone: (+33) 7 67 82 84 46
1. Delivery Areas
We currently deliver to mainland France, French overseas territories (DOM-TOM), and certain European countries. If your country is not listed at checkout, please contact us.
2. Processing Times
Orders are generally processed within 24 to 48 business hours after payment confirmation. This timeframe may be extended during peak periods (sales, holidays, etc.).
3. Delivery Times
Delivery times vary depending on the destination and the shipping method chosen:
- Standard (France): 3 to 7 business days
- Express (France): 1 to 3 business days
- Europe: 5 to 10 business days
- DOM-TOM: 7 to 15 business days
These timeframes are provided for reference only and do not constitute a contractual commitment.
4. Shipping Fees
Shipping fees are automatically calculated at checkout based on the weight, volume, and destination of the package. Free shipping is available for orders over a certain amount (e.g., €50), unless otherwise stated.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number allowing you to monitor your package in real time.
6. Delays and Delivery Issues
In case of delay or delivery issues, please contact our customer service at: [contact email]. We will do our best to resolve the situation promptly.
7. Damaged or Lost Package
If your package arrives damaged or does not reach you, please inform us immediately. We will initiate an investigation with the carrier and offer a solution (replacement or refund).